Associate Your Local Jurisdiction Contractor License

Some jurisdictions that adopt the MGO platform will require you to associate a local jurisdiction license to your MGO Customer Portal account prior to applying online for permits.  Follow these steps to locate and associate your existing jurisdiction contractor license.

NOTE: This will only work if the account you are logged into has the same email address that is associated with the Contractor License you are trying to add to your account. Please contact your jurisdiction directly if you receive an error message during this process.

Navigate to the MGOconnect Customer Portal

• Go to mgoconnect.org

• Choose Customer Portal

• Select your state and Jurisdiction 

• Log in with your credentials

  
  

Step #1

Click the “Licenses” menu option located at the top of the screen.  In some cases, the link may instead display “Contractors”, but both serve the same purpose.  

Then click the “Find My Registrations” button

Step #2

A license will be found if you are registered as an existing contractor with the jurisdiction and have an existing license record on file that contains the same email address that was also used when creating your MGO Connect customer portal account.

If No Record Appears

If a contractor license record is not found, please contact your jurisdiction directly to request an update to the contact information on file for your contractor license registration. My Government Online is unable to update this record on the Jurisdiction's behalf. 

Alternatively, you may also provide the jurisdiction with your verified telephone number so that the telephone number can be added to your local contractor registration record information.  This action will also allow you to then associate your contractor registration to your MGOconnect customer portal account.