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Request an Inspection

  • May 4
  • 1 min read

Updated: May 11


Navigate to the MGOconnect Customer Portal

  • Go to mgoconnect.org

  • Choose Customer Portal

  • Select your state and Jurisdiction 

  • Log in with your credentials

  • Select "Dashboard" at the top of the page

  • Open the Permit Project


Step #1 - Tasks Tab


After opening the permit card you should be on the “Overview” page of the selected permit.

Navigate to the “Tasks” page or click “View Projects Tasks Statuses.”

Customer Portal screenshot showing the "View Project Tasks & Statuses" button

Step #2 - New Requests


Select the “New Request” button on the right of the page.

Customer Portal screenshot showing the "New Request" button to be used for requesting an inspeciton

Step #3 - New Requests


On the new page, select the Inspection Type, Address, Requested Date for the Inspection, and Notes. Once the form is completed select “Add Selected Type” button.

Customer Portal screenshot showing the button to add a selected inspection type to a request

Step #3 - Submit


A new pop-up will allow you to submit or add additional inspection requests.


Click the “Submit Request(s) to Jurisdiction” button to complete the inspection request.


TIP: To request multiple inspections, click the “Add Inspection Request” button and complete additional forms and schedule inspections in bulk.

Customer Portal screenshot showing the button "Submit Request(s) to Jurisdiction" for inspections

If you are unable to request an inspection, it could be due to the following:

  • The jurisdiction does not accept inspections on the day of your choosing

  • The day of your choosing is full

  • The day of your choosing is a holiday

  • You have not reached the part of your Project that allows you to request an inspection


Finding out what point of the Permit Process you are in is laid out here: See the Permit Process Step by Step 


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Navigate to the MGOconnect Customer Portal Go to mgoconnect.org Choose Customer Portal Select your state and Jurisdiction Log in with your credentials Select "Dashboard" at the top of the page Remove

 
 
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