Request an Inspection
- May 4
- 1 min read
Updated: May 11
Navigate to the MGOconnect Customer Portal
Go to mgoconnect.org
Choose Customer Portal
Select your state and Jurisdiction
Log in with your credentials
Select "Dashboard" at the top of the page
Open the Permit Project
Step #1 - Tasks Tab
After opening the permit card you should be on the “Overview” page of the selected permit.
Navigate to the “Tasks” page or click “View Projects Tasks Statuses.”

Step #2 - New Requests
Select the “New Request” button on the right of the page.

Step #3 - New Requests
On the new page, select the Inspection Type, Address, Requested Date for the Inspection, and Notes. Once the form is completed select “Add Selected Type” button.

Step #3 - Submit
A new pop-up will allow you to submit or add additional inspection requests.
Click the “Submit Request(s) to Jurisdiction” button to complete the inspection request.
TIP: To request multiple inspections, click the “Add Inspection Request” button and complete additional forms and schedule inspections in bulk.

If you are unable to request an inspection, it could be due to the following:
The jurisdiction does not accept inspections on the day of your choosing
The day of your choosing is full
The day of your choosing is a holiday
You have not reached the part of your Project that allows you to request an inspection
Finding out what point of the Permit Process you are in is laid out here: See the Permit Process Step by Step