View Permit Placard & Other Documents

May 4
1 min read

Updated: May 11

Navigate to the MGOconnect Customer Portal

Go to mgoconnect.org
Choose Customer Portal
Select your state and Jurisdiction
Log in with your credentials
Select "Dashboard" at the top of the page
Open the Permit Project

Documents in the Project Window

Select either the “Docs” tab or “Print Permits/Documents/Letters” from the Overview page.

Customer Portal screenshot showing "Docs" tab or the option to click "Print Permits/Documents/Letters"

In this section, you will see all documents made available to you from your jurisdiction:

Customer Portal screenshot showing the "Docs" tab, the "Jurisdiction" sub-tab within it, and download buttons for documents that are available for download

Printing Receipts From a Paid Fee

Open the “Fees” tab > “Payments” tab
Select “Print Receipt”

Customer Portal screenshot showing the "Fees" tab, and the "Payments" sub-tab, as well as the "Print Receipt" button

If you do not see a document that you expect

There are several reasons you might not see an expected Document:
The document has not yet been uploaded by your jurisdiction
If the document is a receipt, or invoice, it could be house in the “Payments” tab
You have not reached the part of the permit process where the jurisdiction uploads the document

Please contact your jurisdiction’s Permitting Department directly for more information if you cannot access a file you expect. MyGovernmentOnline does not conduct reviews or upload documents on a jurisdiction’s behalf.