Add a Permit to your Account

This article details how to add a Permit Project to your account dashboard.

(NOTE: This will only work if the account you are logged into has an email address that is associated with the permit you are trying to add to your account. Please contact your jurisdiction directly if you receive an error message during this process.)

Navigate to the MGOconnect Customer Portal

• Go to mgoconnect.org

• Choose Customer Portal

• Select your state and Jurisdiction 

• Log in with your credentials

Step #1 - Locate the Permit Project

Select “Search Permits” “Search Projects”, or similar language on the sidebar of the Home page

Step #2 - Search by Parameter

• Ensure State and Jurisdiction are correct

• Select the Project Type 

• Search by Project Number in the "Project Number" category

Step #3 - Add to Your Account

You should see your project come up as an item- click the menu (three horizontal dots), and select "Add to My Account"

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If You Encounter an Error:

If you follow the below process, and you are unable to add yourself to this Permit, it means your contact information is not listed on that Project. In this case, you must contact your jurisdiction's Permitting Department directly in order to be added. 

MyGovernmentOnline may not update Permit data on a jurisdiction’s behalf.