How to Apply for a Permit

To apply for a permit you must be logged into your account. If you do not have an account see Create a New User Account

Step #1 - Navigate to the MGOconnect Customer Portal (if required)

• Go to mgoconnect.org

• Choose Customer Portal

• Select your state and Jurisdiction 

• Log in with your credentials

 NOTE: If you do not see the Permit Type you are looking to apply for on the Customer Portal, your Jurisdiction may not require it, may use different language to describe the same thing, or may require you to apply for another Permit Type to fit the same need. If you are unsure, you must contact your jurisdiction’s Permitting Department to gain insight on their local laws, regulations, and permitting practices. MyGovernmentOnline may not give Permitting advice on a jurisdiction’s behalf.

Step #3 - Locate "Apply Online For a Permit" or Similar Language on your Jurisdiction's Homepage

Step #4 - Select the Appropriate Project Type

Select “Get Started on a New Application” to start applying for your permit.

The “Submission to an Existing Project” is for sub-contractor permits and special scenarios. Your jurisdiction will inform you if/when this option is applicable.

Step #4 - Select the Appropriate Application Type

Select the “Application Type”

NOTE: Each Jurisdiction has different application types and processes

Step #5 - Completing an Application

Permit applications are unique to each jurisdiction and permit type. The below directions may be different than the permit you are applying for. If you need additional help when applying for your permit please contact the support team.

During the application process there is a Save Icon located on the top right of the Questionnaire, File Upload, and Review pages. This will save your information for this application to be completed later. This DOES NOT submit the application.

Select Address

Fill out the address or location where the work is to be done for the permit.

Contacts

Enter the CONTACT information for the permit. This will be used to notify you throughout the project.

Contractors please select the “Contractor” tab at the top of this application.

NOTE: Select the Bell icon next to email or phone numbers to receive notifications for this pr

oject. When the bell is blue, it will send notifications to the email or phone number.

Questionnaire

The Questionnaire portion of the application is different for each Jurisdiction and Application Type. Please fill these sections out with as much information as possible.

File Upload

 The File Upload portion of the application allows you to upload photos and documents of the site.

Review

The Review portion of the application has the option to Save OR Submit your application. (NOTE: These are not the same)

To Submit the application, click on Submit on the bottom right of the page.

NOTE: Save the application so you can edit it later by clicking the Save Icon on the right side of the page. Saving an application DOES NOT Submit it.